Terms of Use

Effective Date: 11 June 2025

Welcome to CivilRecords.co.uk. These Terms of Use ("Terms") govern your access to and use of our website and services. By using this site, you agree to these Terms. If you do not agree, please do not use the site.

1. Our Services

CivilRecords.co.uk is a private third-party service provider. We assist customers with applying for official documents, such as birth, death, and marriage certificates, by simplifying the process and providing customer support. We are not affiliated with any UK government department.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

3. User Responsibilities

When using our website, you agree that you will:

  • Provide accurate and truthful information
  • Not use the website for unlawful or fraudulent purposes
  • Comply with all applicable laws and regulations

4. Payment and Refunds

All fees are clearly displayed at the time of purchase. By submitting payment, you agree to our pricing. Refunds may be issued only in accordance with our Refund Policy.

5. Intellectual Property

All content on CivilRecords.co.uk, including text, graphics, logos, and designs, is the property of Civil Records UK and is protected by intellectual property laws. You may not reproduce or reuse any content without written permission.

6. Limitation of Liability

We strive for accuracy, but we do not guarantee that the information or services on this website will be error-free. We are not responsible for delays or rejections caused by third-party authorities or user error.

7. Third-Party Services

Some parts of our service may rely on third-party systems (e.g., payment processors, government registries). We are not liable for actions or policies of these third parties.

8. Changes to These Terms

We reserve the right to update these Terms at any time. The latest version will be posted on this page with the updated effective date.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from your use of the site will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have questions about these Terms, please contact us at:
Email: support@civilrecords.co.uk